How Clients Get the Most Out of Us
Client / Agency Relationships Elements for successful client/agency relationships. Download…
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The Worst Customer Service Narrative in the History of Branding
…(company), it would be discussing commitment to the customer. Yet, the very first line talks about customer service “that makes US a leader in the airline industry.” We understand that…
From Classrooms to Data Insights: My Journey as a Data Analyst Intern
…perfect complement to my master’s studies, allowing me to apply classroom theories to real-world scenarios. It has solidified my passion for communications analytics and given me a clearer vision of…
REI Announces Black Friday Closure. Brilliant PR is the Result.
By Emily Scher The Hoffman Agency, San Jose How many retailers can tell their customers to take a hike — literally — and end up with rave reviews, happy customers…
United Kingdom
…everyone to gain experience across the marketing and comms spectrum. A 90% client retention figure since May 2020 is testament to the relationships we build, the quality of work we…
Attention, Young PR Professionals — A Few Backdoor Tips to Get You Through Your First Year
…for anything I might’ve missed. I also make sure to check all my Google and TalkWalker alerts that I’ve set up to keep track of client-related news. Find a Mentor…
